Privacy Policy

Information We Collect

We may collect your name, phone number, email, shipping address, order details, product preferences, and messages shared through checkout, consultation forms, phone, or WhatsApp.

How We Use It

• To confirm and fulfil orders for crystals, bracelets, gemstones, Vastu products, and related items.
• To contact you about order confirmation, delivery updates, customization, returns, or support.
• To provide consultation or product guidance based on the details you choose to share.

Phone and WhatsApp Communication

Orders may be confirmed through phone or WhatsApp. By placing an order or submitting a request, you allow Aura & Soul to contact you for order and service-related communication.

Sharing and Security

We do not sell customer information. We may share only the details needed with delivery partners, payment or support providers, and internal team members handling your request. We use reasonable safeguards, but no online system can be guaranteed completely secure.

Consultation Notes

Consultation and guidance services are intended to help with product or remedy selection. They are not medical, financial, legal, or guaranteed outcome claims.